(208) 735-8810
1811 Addison Ave. E.
Twin Falls, ID 83301

Business Description:

Our passion is fixing vehicles right the first time. Our auto repair facility is equipped for oil change services, dealership-style maintenance like 30/60/90 thousand mile services, engine repair, transmission service, brake repair, clutch repair, battery replacement, charging and starting system repair. Our ASE certified technicians and mechanics have the skills required to insure your satisfaction is guaranteed.

Palmer’s Automotive Repair in Twin Falls Idaho was started in 1997 under the ownership of Neil Palmer Jr.
Since then, Neil has been serving the auto repair needs of the Magic Valley and Twin Falls with professional, honest, and fairly priced automotive service and repair.

Customer Reviews

4.8 / 5
93 Reviews
Review Breakdown:
- 86 Five star reviews
- 5 Four star reviews
- 1 Three star reviews
- 0 Two star reviews
- 1 One star reviews
We understand that our business is built on the relationship we have with our customers and we take their satisfaction very serious. If you are a current customer excited about your last service visit, please leave us a review.
Richard H.
Sep 20th, 2018
Customer left a review at
Craig B.
Nov 11th, 2016
Customer left a review at
Mikahla S.
Oct 6th, 2016
Customer left a review at
Raph G.
Sep 8th, 2016
$12.60 for front shocky lower rubbers at FORD yet at a NAPA Accredited Workshop you have to buy complete new shockys at a huge price, AND, as for the fix on the cruise control it lasted 2 days.. TO ANSWER YOPUR QUESTION, WAS I HAPPY,, NO!!
Austin S.
Aug 25th, 2016
Customer left a review at
Jason C.
Jun 4th, 2016
Highly recommended to me and I was not disappointed. Rapid assessment and repair with a solid quote. My son and I are very happy the work they did for his vehicle!
Chris B.
May 26th, 2016
I loved it!
Customer left a review at
Dave E.
Mar 17th, 2016
I loved it!
Michael W.
Mar 14th, 2016
It's good!
Mike M.
Dec 8th, 2015
I loved it!
Sam P.
Sep 23rd, 2015
I found them on Google
Palmer's automotive repair in Twin Falls Idaho is great! Trailer is having problems I called them as I was traveling down the road and made plans to drop it off and get it fixed and that's what I did there waiting on me when I got there and they had it done next morning great place,I suggest this place to everybody.
Arlene C.
Aug 28th, 2015
Thanks Neil!
Neil was awesome to work with. He took special care of my Mercedes Roadster understanding that it would need to be protected indoors until the work was completed. He also was reasonably priced and I didn't feel taken advantaged of as I sometimes do as a woman. I also appreciated his professionalism, cleanliness and kindness when working out details. Thanks for a great experience-I will be back.
Jacob M.
Aug 18th, 2015
I love it!
Customer left a review at
Sara M.
Aug 17th, 2015
I love it!
Customer left a review at
Brian H.
Aug 3rd, 2015
Denver to Oregon
We had a cracked radiater and they had it fixed in no time at all, we came from Denver and i have never had a mechanic that dependable and clean. I recommend him to anyone who comes into this nice little town of Twin falls.Thank guys for your being so helpfull...
Robert S.
Jul 27th, 2015
I love it!
Randy P.
Jul 14th, 2015
Great as always -
This time we brought in our 35 ft Class A motorhome and had a few things taken care of before our vacation in August. As always, on top of everything and repairs done right first time.
Don R.
Jul 10th, 2015
I love it!
Wendell K.
Jul 6th, 2015
I love it!
Customer left a review at
Paul D.
Jun 17th, 2015
Customer Service
I have always had excellent service and great customer relations with Neil Palmer, for the past eight years. His honesty is above and beyond. The work is always completed in a very timely manner. I would HIGHLY recommend Palmer's Automotive Repair Services to anyone expecting quality work.
Denise S.
Jun 16th, 2015
I love it!
Customer left a review at
Landon T.
Apr 21st, 2015
I love it!
Carol P.
Mar 23rd, 2015
Needed a Starter
These guys are great - when traveling back from CA my starter went out and I had it towed all the way to Palmers because I trust them to do a great job at a reasonable price.
Jay D.
Mar 7th, 2015
We were disabled in Twin Falls and needed automotive repairs. Neil Sr. Got us right in since we were a couple hundred miles from home. Neil diagnosed our problem, ordered the parts and immediately commenced the repairs. Palmers is fast , fair and friendly. Not only was the repair reasonable but was done tight in a masterful workmanship manner. Neil understood our needs and worked quickly that we could continue our journey. The shop is very Christian in atmosphere and the personnel espouse the Christian servant heart. We were blessed by these fine people at Palmers Automotive.
Carol P.
Mar 4th, 2015
These guys are the best -
This was my second visit to Palmers and they definitely didn't disappoint. Neil and his crew go the extra mile. They even went so far as to remove a load of sticky adhesive off the back windows of the vehicle I had recently bought without asking!!!!! Wow what service. We are new to Idaho and I feel very grateful we found Palmers on the first try.
Bruce M.
Feb 15th, 2015
5 Star Rating
Customer left a review at
Tom L.
Dec 9th, 2014
5 Star Rating
Robert F.
Aug 1st, 2014
Very Helpful
I had a water pump problem while I was traveling to Utah. They were able to fit me in and get me back on the road in a timely manner. Best of all they were very friendly and did a very good job on my car.
Yvonne C.
Dec 23rd, 2013
My experience on my most recent visit was as great as my initial visit! Shawn was able to get me in on very short notice and all my needs were totally met! The service was provided efficiently and quickly. I am so pleased to have discovered this local business!!!
Bob R.
Dec 23rd, 2013
Very impressed with the service and professionalism. This was my third visit to the center and I will continue to be a repeat customer. I know the work will be completed to my satisfaction.
Tony B.
Dec 19th, 2013
Outstanding service, advice and understanding!
Ran 4 vehicles through Palmer's for Lube'Oil Change and needed repairs. i Was impressed with the detail explanation of the work they did. They were very informative on recommendations and possible repairs needed. Fully understood if I needed to wait before some of that work could be done. Great business!!
Paul D.
Dec 13th, 2013
Always professional, courteous, and within a reasonable time limit.
Richard H.
Nov 22nd, 2013
Great Service
Palmers always works on my vehicles as if he were the owner. I really appreciate their care and excellent work. Rarely have I ever had to have them redo a repair.
Steve H.
Nov 6th, 2013
Great job
I was extremely happy with the expert service your people provided on my last visit. You were good enough to jump right on the job when I was on a very time sensitive schedule, you discovered the problem provided a very fair estimate and completed the job as promised. You also pointed out some additional problems and estimated the cost to do those jobs in the future. You will be my go too shop whenever I need my vehicle worked on.. thank you.
John K.
Nov 4th, 2013
Service was great!
Service was great!
Robert H.
Sep 19th, 2013
Joe M.
Sep 16th, 2013
Very happy!
I could not be happier with the service I received at Palmer's Auto. This was my second visit and my Ford F150 needed a lot of work done on its engine. They were quick to get it in and were back to me the next day with an estimate. The repair work was done on time and under what the estimated cost was. Which I might add was a very nice surprise. Also the work was done right the first time. I found the shop to be very clean and everybody who worked there was very friendly. Unlike other places that just seem to want you in and out I felt like the folks at Palmer's really cared. Finally a auto repair shop that I can trust. I will continue to take all of my vehicles to Palmer's whether it be just for an oil change or for any other work that needs to be done and I will recommend Palmer's to anyone who is looking for a good honest auto repair shop.
Jeff S.
Aug 24th, 2013
Road trip from Grand Canyon back to Spokane WA
I would recommend Palmer's Autocare Center after my experience on August 19th 2013. After 8 days driving from Spokane to explore the South West of Utah I was on my way home when between Salt Lake City and Twin Falls Idaho a noise became evident from my engine compartment ( about 4 am at a rest stop). I determined it was the electric fan motor and not a serious motor problem, so I continued onward and by 6am now at Twin Falls ID I stopped for breakfast @ Idaho Joe's and began looking for an Automotive Service center. I read a few reviews, considered a few shops, then drove over to Palmer's Auto Care. I arrived just after he opened, they got the car in, looked it over, explained the parts, gave me an estimate, ordered the parts, ( I slept in the waiting room), by 10:45 am I was out the door and on the road again and made it to Spokane by 7:45pm. Thank you, to the entire crew at Palmer's Autocare Center
Robert H.
Jul 19th, 2013
Thanks Neil you did a great job I will be back when I need my truck worked on.
Matthew W.
Jun 18th, 2013
Air conditioner repair
I had to take my vehicle in for service to the air conditioner. It turned into a much bigger issue than I expected. Neil called right away to explain what it needed, exactly how much it would cost, and how much longer it would take. He even inquired about a past issue that had gone on with my vehicle. I trust the mechanics at Palmers to know what they are doing and be honest about the service I need.
Rick B.
Jun 11th, 2013
Simply the best.
Simply the best auto service I've ever had. I'm a repeat customer and each experience I have with them leaves me impressed with their integrity, honest and quality of work. I don't hesitate to recommend Palmers!
Pam O.
Apr 18th, 2013
very friendly,good communication, professional and knowledgeable. i was also impressed by how quickly the work was performed. good job guys!
Lee D.
Apr 1st, 2013
Wayne G.
Mar 21st, 2013
Great Service!
Neil and the crew will definitely get my return business, great communication and very honest!
Jaqueline P.
Jan 15th, 2013
Awesome! Terrific work. Thank you.
The work was done in no time. Thank you for the good work.
Bill E.
Nov 20th, 2012
Palmer's Auto
Palmer's always delivers timely and cost effective service. My cars are all over 15 years old and they are all (3) reliable because Palmer's keeps them in tip top shape. I highly recommend Palmer's for everything automotive and completely trust them with my vehicles, always and all ways. - Review by
Katherine A.
Nov 1st, 2012
As always, the most thorough and diligent care taken to my vehicle. Thank you so much! - Review by
Oct 12th, 2012
Done Right
We took our vehicle to another place in town for a quote and they were out of our budget and couldn't fix it for a few days. At Palmers they got our vehicle in the shop right away and the price was within our budget. Thank you for taking care of us!! - Review by
Michael G.
Sep 23rd, 2012
Sons car
As always Palmers delivered excellent service. Wouldn't go anywhere else! - Review by
Jon B.
Aug 29th, 2012
Rear bearing replacement
Keep up the good work and frienship-------Jon - Review by
Joe P.
Jul 19th, 2012
Needed service on our conversion van while traveling thru area.Neil was efficient and very helpful in getting us back on the road quickly. Work done at a very reasonable price. Grateful to have ended up at Palmer Automotive. - Review by
Will S.
Jul 14th, 2012
Will S
I live in Arizona, but have had Palmer's work on my vehicles in the past when in Twin. I have been very satisified and confident that I am getting only the required repairs.

Will Schuckert - Review by
Jun 26th, 2012
Good Auto Repair Shop
Palmer's Automotive is a good shop. It is owner operated, so they take genuine interest in providing good service. They are also very experienced and knowledgeable. - Review by
Bill E.
Jun 15th, 2012
Palmer's Automotive always goes the extra mile
I've been having my 3 vehicles serviced at Palmer's for the last 4 years. They always tell me what's going on prior to the service, they always complete the service in a timely manner, they always advise me, in advance, of preventive maintenence that I should consider, and my vehicles are always returned cleaner (inside and out) than when I left them. Palmer's is real service I can always count on! - Review by
Morgan J.
May 17th, 2012
always courteous and stellar service. thanks so much
vehicle runs smooth and great! - Review by

Feedback from Shop Owner:

Paul B.
May 1st, 2012
Overall very good experience. Only negative at this point was the smell of cigarette smoke in the pickup. - Review by
Joann M.
Mar 29th, 2012
Second time in
Neil was once again friendly and professional. He does good work at reasonable rates. - Review by
Doug B.
Mar 22nd, 2012
I am always pleased with the service I receive from these guys. They can always take me right in, offer me a ride if I don't have one, and call me with any other problems they find with my 2000 Bravada. Seems to sometimes cost me more - there is frequently something else that needs fixing, but they al1ways call and give me the option. Thanks guys - Review by
Romona C.
Mar 2nd, 2012
Ramona Crandall
Very nice people to work with, went over the car after they did a oil tune-up, found some things that need repaired and explained it so I could understand what needed repaired. First time customer and I will take it back for oil changes. Thank you. Ramona Crandall - Review by
John K.
Feb 16th, 2012
Service Truck Brake Job
Excellent first experience with Palmer's Automotive. Extreemly professional. Shop was neat and clean. Waiting area was clean and sharp.
The personal attention i recieved from the owner made me feel like I was an important customer.
My only concern was price. $499.00 for a rear brake job seems a little high. This is only a problem if quality is lacking. I believe I recieved a very high quality repair and plan to use Palmer's for all future repairs on my fleet vehicles. - Review by
Katherine A.
Feb 9th, 2012
Timely Service
The service I had done was done in a very timely manner. I had expected that it would have taken longer, however I was pleasantly surprised. And they thoroughly checked everything and informed me of any possible problems down the road. - Review by
Bonnie M.
Feb 2nd, 2012
Car repairs
The service I received was excellent. They were able to get the part to the shop and in my car in a very short amount of time. - Review by
Feb 1st, 2012
excellent service
I appreciate the fact that Palmers understands
that money is extremely tight in this economy, and that safety is also a factor. Working with Palmers is always a pleasure. - Review by
Davis H.
Feb 1st, 2012
Very pleased with work
Palmer's Automotive has always provided me with extremely professional service. They have a great knowledge base, perform quality work in a timely manner and are always reasonably priced - Review by
Tom L.
Jan 31st, 2012
Excellent Shop!
Palmer's Automotive has been working on all of my vehicles since they opened in 1997. They have always completed repairs on time and within the price discussed beforehand. - Review by
Tom M.
Jan 31st, 2012
Palmers is GREAT
My Family has been using Palmer,s for many years and have always been satisfied with Niel work. - Review by
Patricia M.
Dec 22nd, 2011
Great Service
Palmer's is great! I am new in town and had some car issues. I pass Palmer's everyday on my way to work so I went there. The service was great, they gave me a ride to work, stayed open late and even told me to consider them family since I have none in town. I will definately be back - wonderful service! - Review by
Richard H.
Nov 17th, 2011
Excellent Service
I have been taking my 4 vehicles to Palmers during the past 5 years. They work on them as if they were the owner. They are very competent and easy to get along with. - Review by
Tom L.
Nov 16th, 2011
Fast, courteous service
I have been taking my vehicles to Palmer's since they opened in 1997. They have always given me fast, courteous service. They are head-and-shoulders above any other similar service I have used in the past. - Review by
Katherine A.
Oct 11th, 2011
My vehicle is in safe hands.
No matter what the problem may be that arises, Palmer's Automotive ALWAYS fixes the problem and they also look out for my pocketbook or try to get the most economical deal they can on parts. 110% Satisfied with their service thru the years. Finally, an excellent and trustworthy mechanic to take my vehicle to. My Mom also takes her vehicle to Palmer's also. :) - Review by

Feedback from Shop Owner:

Doug B.
Oct 7th, 2011
Always good
These guys always take good care of me. They check out the entire vehicle and let me when some major expense is coming up that I might not be aware of. Thanks guys for the care you take. - Review by

Feedback from Shop Owner:

Anne L.
Sep 30th, 2011
Took good care of my car! I'm from out of town!
I was visiting my daughter in Twin Falls during the summer & I'm from California. I was having problems with my air conditioner & they looked at it & charged me a very reasonable price. I highly recommend them! - Review by
Joann M.
Sep 7th, 2011
Fixed someone elses mistake
Neil was very professional and courteous. Very reasonable charges. Wish I had thought to go here first. It would have saved me great headaches and money. Should the need arise for more pairs, I will go here first. - Review by

Feedback from Shop Owner:

Stephanie C.
Sep 4th, 2011
If I lived in Twin Falls, this is where I would have my car repaired/serviced!!!
Top notch service! I am not from the area and was traveling through very late at night when my car's water pump went out. I was told to try Palmer's. They got my car in right away. They were very informative as to what had to be done and I knew what it was going to cost from the very start. These are very honest, trustworthy people to deal with. Like I said. if I lived in Twin Falls this is where I would take my car for repairs as well as service work!! - Review by

Feedback from Shop Owner:

Joann M.
Sep 2nd, 2011
Awesome mechanics!!
Extremely helpful and very reasonable pricing. - Review by

Feedback from Shop Owner:

Jun 29th, 2011
changed transmsion fluid and cleaned headlights
fast efficent freindly good job - Review by
Mark G.
Jun 29th, 2011
Recent Service
I was very pleased with the service provided by Palmer's Automotive! They were very professional,performed the service promptly and the price was quite reasonable. Thank you!
I'll be back! - Review by
Mark H.
Jun 21st, 2011
Thanks as always for you good service.

Mark Huber - Review by
Jun 13th, 2011
Custom Farmer
I have had Palmers repair and service my four vehicles over the past four years. I have found them to be very honest, fair, thorough, detailed, and very technically proficient. I would highly recommend them. - Review by

Feedback from Shop Owner:

Tom M.
Jun 12th, 2011
great service as I have come to expect - Review by
Christina H.
May 25th, 2011
Christine Hernandez, M.ED
Professional and knowledgeable! Made my day easier. Thank you!! - Review by
Katherine A.
Apr 5th, 2011
Locking mechanism problem & service
Palmer's always gets the problem fixed. - Review by
Gary H.
Mar 27th, 2011
Taken care of
Very good prompt service and personable - Review by
Feb 10th, 2011
Great Service
Great service and customer satisfaction! - Review by
Bob B.
Jan 29th, 2011
The staff went out of their way to be helpful and the work they did was great - Review by
Bill E.
Jan 5th, 2011
We appreciate your friendly and inviting customer waiting area. - Review by
Bill E.
Jan 5th, 2011
Excellent on all accounts
I totally trust Polmer's Automotive for all my vehicle service, routine maintenance to major overhaul. - Review by

Feedback from Shop Owner:

Mark Q.
Nov 9th, 2010
Always Satisfactory
I have known Neil for 12-13 years now, he is always friendly and always helpful. I always recommend family and strangers to his Business. - Review by
Oct 29th, 2010
No complaints
Great service. Fixed leak in power steering, that was there for a long time! Great job!! - Review by
Scott C.
Sep 20th, 2010
Very good
Thanks for the excellent service!
Our cars were done with great speed, and at a great price.
Thank you also, to Dan Alsgaard for his great attitude...
Scott - Review by
Mike W.
Aug 15th, 2010
Work was done in a timely manner and very professional.
Neil was very helpful in explaining the different options available to remedy my problems. The work was done in a timely matter and I appreciate his professionalism and friendliness. - Review by
George B.
Jul 20th, 2010
It is always a pleasure doing business with you. I appreciate your friendliness and your willingness to go the extra mile when special help is needed. Carolyn Bobango - Review by
Rebecca T.
Jul 16th, 2010
fast freindly making sure we are safe - Review by

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