Ways To Use It Boost Sales Communicate all recurring service needs, for all vehicles, every time. Identify sales opportunities by knowing what has never been performed. Assist customer purchasing decisions with authoritative service tracking. Increase Car Count Boost marketing response rates with ultra-accurate Service Reminders. Shorten time between visits by setting next appointments based on usage. Increase sales of tech findings with automated Declined Work reminders. Recover maintenance-work lost to competitors with managed auto care. Create Competitive Advantage Distinguish your business with maintenance-tracking excellence. Provides your customers with a strategy to control cost of vehicle ownership. Deliver a higher level of personalized service for competitive advantage. Deepen Customer Loyalty Lower customer anxiety at the point of sale with recommendation accuracy. Track all vehicles in a family and adjust service needs based on usage. Deepen customer trust with authoritative, accurate and fair reporting. Automatically send Thank You notes recognizing consumer�s loyalty. Boost Employee Productivity Automatically send Appointments, Declined Work, Thank You & Reminders. Instantly analyze all records and predict maintenance needs at the front counter. Optimize your technician�s time by directing their focus on what is needed. Automatically send Thank You notes recognizing consumer�s loyalty. Reduce Training Costs Lower staffing skill needs at the Point-of-Sale with expert Service-Need predictions. Hire female service writers with no automotive background. Standardize service writer communication with customers. Next Steps... How It Works - Using eCRM is easy. See for yourself. Testimonials - Hear what customers have to say about ServiceIntelligence.