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So far so good. Hope that fixes my problem. Thanks | |
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It's great!
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Scheduled service
Some additional service items were discovered. We agreed upon them and the scheduled service and the additional repairs were done quickly. | |
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They did a very good job and seemed most competent. The service manager (Ivan) kept me informed as to costs and progress. I would recommend Cupelli to a friend. | |
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FRANK WAS VERY ATTENTIVE AND EXPLAINED WHAT AND WHY HAD TO BE DONE. GREAT COMMUNICATOR.
WORK WAS DONE AND SINCE IT WAS NON VISIBLE ONLY TIME WILL TELL | |
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Feedback from Shop Owner:
Thank you for the review, Jim. It's great to hear that you had an excellent service experience. We appreciate your business and always strive to satisfy all of our customers by offering the best service at the best price. Thank you Frank Cupelli and Team | |
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Excellent Service
Extremely satisfied. Frank seems to be very trustworthy, will not do unnecessary work.
Thanks | |
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Excellent service and trust worthy
Been using Frank for years. He can be trusted for honest work and excellent service. Explains everything and keeps you informed as he goes. | |
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great prompt service
We were very pleased with the work done on our car. Everything was explained in a manner easy to understand. We will continue to use Cupelli for our automotive needs and recommend the shop without reservation. | |
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honesty is the best policy
Good guy...I hope I found a new mechanic the last one was dishonest and I work to hard for my money...so keep up the good work | |
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Russell H.
Jan 15th, 2014 | |
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Satisfied again
Another fine experience with Cupelli Automotive where I have been taking my M.Benz for the past year with zero complaints. | |
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Patricia M.
Dec 2nd, 2013 | |
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Hello Cuppelli - Goodbye Dealership!
Finally found a place where I am confident I will get what is needed done professionally and at a fair price. A friend is a customer - who told my mom (now a customer) - who told me (now a customer) - and I told my husband (soon to be a customer!). New business like that only happens if a shop is very good. Frank kept in touch indicating what was needed and the cost. Parts were in the next day and job was completed as promised! Nice work. | |
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Excellent!!!
They know how to fix BMW's. It's hard today to find someone that is trustworthy in automotive repair business, I find Frank Cupelli to be be honest and trustworthy. The only negative that i have, it took a day before he was able to evaluate my car. | |
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Thank you for being the best at taking care of my Benz!
Got in and out in no time. Thanks for your good work. | |
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Russell H.
Sep 23rd, 2013 | |
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Great Service
Another excellent service by Frank. I had several issues to be taken care of and both were done with complete satisfaction. If you are a Benz or BMW owner, this is the only place to go. | |
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Douglass W.
Dec 8th, 2013 | |
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If you are not sure that Frank is the best man for the job, go to the dealer and ask a question.
Frank advised me candidly and honestly about the condition of my car. He pointed out obvious problems that the dealership missed. He recommended simple repairs and replacements that I was surprised the dealership didn't notice or advise me about. His pricing was very fair.
I can only conclude that the dealership "overlooked" the oil leak because they know it will lead to engine failure and who knows, more repairs and maybe a new car. | |
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New Wheels: Big Savings
I needed a new set of wheels for my B7. Cupelli saved me over $600 versus the big 'discount' tire stores in West Palm. THANKS! | |
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Anthony T.
Jun 17th, 2013 | |
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glad we found you
We have been looking for a good place to service our vehicles up here since we moved from Dade County. We found one. Professional, clear, and honest, and prompt
We have already recommended the shop | |
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Extremely professional, hard working, honest owner and staff. I will use them again.
The first service not under the warranty on a BMW.
I was looking for an honest mechanic and a garage that
I could trust, closer and cheaper than the
Dealership. It was a pleasant surprise that
I found everything i needed just around the corner
At Cupelli Automotive.
The oil change service was quick and reasonable.
Frank and his staff even took it easy on me when
They told me somebody had messed up my rear brakes recently,
And i informed them that I had replaced my OWN brakes.
From now on, I will leave the mechanical work
To Mr. Cupelli and his fine staff of professionals.
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Feedback from Shop Owner:
Thank you for the review, Lisa. We are glad to hear we have another happy customer.
Thank you Frank Cupelli and Team | |
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Michael G.
Mar 25th, 2018 | |
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Feedback from Shop Owner:
Thank you for the review, Michael. We will keep up the good work. We look forward to seeing you next service.
Thank you Frank Cupelli and Team | |
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We have been customers for 18 years. We always recommend Cupelli's to other people. | |
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I had moved out of the immediate area, so chose to go to another mechanic for a simple oil change, which led to other problems and unfortunately, they did the job wrong and never fixed the initial problem. After returning to their establishment 4 times, but to NO avail. I drove to, Frank Cupelli, who I have known for years and has worked on my cars in the past. Went somewhere else out of convenience and it cost me THOUSANDS! Franks shop jumped right on the car and now I have my car running like a charm. Thanks, Frank, I will NEVER take my car anywhere else again, even for an oil change. | |
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Jonathon M.
Jan 25th, 2018 | |
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Katherine S.
Jan 26th, 2018 | |
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I always know way more than I admit. That said I have tested them a few times and they have never been found wanting. If you have a euro car and want it fixed right the 1st time everytime then go see Frank. I have paid a total of approximately 3600 in repairs to my 11 year old Jetta. If I went to VW it would be close to 8800 min 10 k max for the same repairs. Why pay more for the same parts with worse service? Dealers always come with that "reccomended" aka how can we make you pay for needless crap. Frank and Ivan will give it to you how it is no extra bs. I have never paid the quoted price it's always been lower cause if they do it under "book time" they don't charge you. Good luck getting ANY dealer to do that. Best service ever. Drops the mic. | |
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Rosemary L.
Feb 19th, 2018 | |
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Frank was able to accommodate a same day appointment and offered an affordable repair quote. He was honest and professional and I will most certainly return to this shop for future automotive needs. Feedback from Shop Owner:
Thank you for the review, Gloria. We look forward to seeing you and your vehicle in the future! We appreciate your business and we will always strive to satisfy our customers by offering the best service at the best price.
Thank you
Frank Cupelli and Team | |
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I recently relocated to the Florida area and I own a Audi A6. This was my first visit to Cupelli.
When I initially called and made my appointment, Ivan was very nice in gathering the necessary information about my vehicle and fully explained what would be done for my car.
When I arrived for my appointment I had the opportunity to meet the owner Frank who welcomed me and thanked me for being a new customer.
Ivan waited on me, reviewed the service to be performed and explained what the cost and estimated time of completion would be.
I had the opportunity to meet one of the employees who test drove my car and he spoke and said hello to me which was very cool. It was cool because at many other shops the employees are just there doing a job, never speak, never exchange a smile with you. This employee greeted me with a smile, a warm hello in the same manner as both Frank and Ivan.
My service was completed when promised and the computerized report that was reviewed in person with me and also emailed to me for my records was outstanding. The graphics and layout was easy to read and understand.
Lastly the email reminders for my appointment was first class.
The email that listed recommended work to be done in the future was extremely good and I can use it to plan and budget accordingly for the work to be done in the future.
I am extremely selective concerning who I take my car to for work and I plan on being a client of Cupelli Automotive for the forseable future.
I highly recommend their services to anyone that reads this post.
Sincerely
Peter C. Feedback from Shop Owner:
Thank you for the review, Peter. We look forward to seeing you and your vehicle in the future! We appreciate your business and we will always strive to satisfy our customers by offering the best service at the best price.
Thank you
Frank Cupelli and Team | |
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Couldn't have been happier with yet another perfect experience from Cupelli Automotive....got me in and out in 1 day, and fixed my suspension/alignment issue with percision and cost effectiveness...I was introduced to Cupelli 2 years ago, and I feel like I have a true auto-ally. Thanks guys. | |
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Thank you so much help me and you are always excellent .I recommend you to everybody. You do great job.Thank you.Ester | |
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My wife and I took two cars to the shop this week...the guys treated us like family...were patient and quite helpful....they offered us a car rental and gave us a ride to a meeting I had a few miles away...their goal is safety and to work on those items that could be hazardous to your driving experience before comfort items...so if your budget is x$, they will suggest you handle those safety items first...
I am new to the area and I probably save about 1000$ by using Cupelli vs. the local dealer. Good luck to you and thanks you Mr. Cupelli and staff.
Dr. Dennis Ferry | |
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Eduardo B.
Oct 21st, 2017 | |
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I loved it!
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William G.
Mar 16th, 2016 | |
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William G
Frank and Ivan always treat their customers with respect. I have had my Mercedes in there for service on 2 occasions, and always get great service. The did my required Mercedes check for over $100 cheaper than Mercedes, and my brakes and rotors were also close to $200 cheaper than Mercedes, using OEM parts. They showed me some areas of concern for the future, and did not pressure me into any fixes on the spot. Good People, and Frank has been in that location for a long time, working mostly on high end vehicles. | |
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I loved it!
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Nice job!
Frank did a great job of inspecting my car prior to purchase from a local dealer. I will recommend him for all car services. Thank you. | |
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I loved it!
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BMW 6501 2008
Frank and his expert mechanics have kept my beemer running like new for several years now eliminating the need to buy another new car. Just that alone has saved me thousands of dollars in payments and interest rates, and that has put me ahead of the game. Thanks again Frank for keeping my dream car on the road and running like the day I bought her. | |
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Fantastic, honest as the way you would expect. Reliable and dependable. I would highly recommend them. | |
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Appreciate all your help getting my Mercedes running. Very professional. Thank you Ivan and Frank.
I am happy with the care and time the mechanics put to get my car running. Also, I like the fact that they have a contract with Enterprise rent a car. Enterprise picked me up to rent a car and upon completion of the work they brought me back to the shop. | |
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Donovan B.
May 28th, 2015 | |
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Reginald B.
Jun 8th, 2015 | |
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I love it!
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Roberta M.
Apr 30th, 2015 | |
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Matthew L.
May 10th, 2015 | |
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I love it!
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Great experience. Trusted experts!
As a BMW enthusiast and owner of high mileage cars I've come to trust Frank Cupelli for straight forward advice. I recently had a lifter warranty issue and mistakenly started with the dealer. I moved the car to Cupelli Automotive and Frank served as my advocate and helped push through the approval and completed the repairs. It's great to have an independent and qualified mechanic that you can rely on to do only what's needed and do it right! | |
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Darlene F.
Jun 25th, 2016 | |
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We've been using them for years. Their service and pricing is great!
I highly recommend them to everyone. | |
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Josephine M.
Sep 4th, 2016 | |
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Excellent. Great communication, troubleshooting, fair parts pricing. I would buy another Mercedes knowing Frank and his team will be working on it. | |
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Bakendy G.
Apr 23rd, 2017 | |
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Great service. Would recommend to anybody. Has worked on numerous cars of mine | |
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What a wonderful experience (minus the truck issues) they were prompt and extremely helpful. I will definitely be recommending them to friends in the future, as well as going again myself.
- Davíd Taylor | |
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Michelle O.
Jun 11th, 2017 | |
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Great Service Visit
Frank and his staff always do a great job of finding and fixing any problem we have with our 20 year old Camry. I wouldn't take it anywhere else. | |
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I have been extremely happy ever since I have been bringing my Mercedes to Cupelli for the past 3 years
The service and the professional atmosphere is impressive. | |
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excellent
I am so happy to find a certified BMW mechanic, communication excellent always uses floor mats relativly affordable prices and Mr. Cupelli extremely professional. I only wish they had a pick up service or way back to work. No complaints. | |
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Vanessa A.
Apr 24th, 2014 | |
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Cupelli is the real deal
I love my car. And now that I have found Cupelli my car is running likeit did when we first met. These guys are first class and really knowwhat they are doing. They have great diagnostics and in my opiniondo a higher quality job than the car dealers. Without charging theexorbitant dealer prices. I give Cupelli 6 stars! | |
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Another excellent experience
I put more than 700 miles per week on my car -- so it is really important that it operates in top condition. I am always confident that Cupelli Automotive is keeping my car in great working condition - and keeping me safe on the road. | |
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Very pleased with service!
I googled businesses to service my 2004 Volvo, and found Cupelli Automotive with several positive reviews. Reluctantly, I called, talked to Frank and made an appointment. I came away feeling I received courteous, knowledgeable, fair and personalized service from Frank. I'm pleased to have found Cupelli Automotive! | |
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Francesca B.
Jul 3rd, 2014 | |
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Satisfied Customer for Many Years
Took us a while for us to find a mechanic that we trusted. We have satisfied customers of Cupelli's for over 20 years! | |
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Fortunate to find Cupelli Automotive
Discovered that Cupelli Automotive had several "best ratings" on several internet sites. My new vehicle needed new rotors and break pads so I brought it to Cupelli.
Personnel were professional, great workmanship and final cost was below the estimate. A very good experience. When I went to retrieve my vehicle, the mechanic took the time to explain what I needed to do to "break" in my new break system. Also, the mechanic presented the old, worn parts for my review.
Cupelli Automotive is now my permanent auto repair shop.
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My car loves this place
I take my car to Cupelli Automotive for its yearly check-up. Would not go anywhere else as I completely trust the team to perform only the necessary jobs to ensure my 2007 (100,000) CRV continues to run smoothly for another few years. | |
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Knowelegable Auto Technicians
Just bought a 2005 Mercedes CLK 320 and brought the car in to take care of a problem that I was having. They did a complete diagnostic and found my problem and fortunately for me found others that I did not know existed. They fixed everything and now the car is running like new. Frank really knows his foreign cars. I would not go anywhere else for foreign car service/ | |
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Symmetrical Stairs S.
Dec 17th, 2014 | |
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Great as always
Do't make me write the same stuff every time. Service is always great, and I will keep coming back.
always great always great always great | |
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Excellent service!
This is a great place with honest and knowledable people! Brought my BMW in and will definetly be back when I need any service or repairs.Try it out and you will see. | |
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Mitchel S.
Jan 25th, 2015 | |
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Great experience
Only positive things to say - Mr. Capelli was responsive, explained everything so I could understand what he would be doing and the work
was completed in a timely manner. I would recommend him to my friends. | |
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Barbara W.
Mar 26th, 2014 | |
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Expert, personal, and professional service for my 2000 BMW 528i wagon
My BMW wagon had some major mechanical issues resulting in an undependable and uncomfortable ride. I found Frank Cupelli on the Internet, and he transformed my car into a dependable pleasure to drive. Through his diagnostics and expertise, he found the sources of all the major problems the car had and repaired them in a timely manner. Frank is a thorough diagnostician, and he personally explained everything that needed to be done to the car. I couldn't afford to fix everything at once, so Frank repaired the most crucial issues that would make the car safe, and comfortable to drive. I drove away in a car that felt completely different on the road. I intend to return to Frank to have the remaining automotive issues repaired as I can afford them. | |
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awesome service on our Mini !
We received excellent service- We had a break down in Texas ( where they supposedly fixed the car) only to have it break down when we got back home in Florida- Cupelli Automotive was very understanding to our situation. Fixed the the other place's mistakes. The cost was reasonable, the staff was friendly. We would highly recommend Cupelli Automotive. | |
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Raymond M.
Oct 12th, 2014 | |
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Repairs
Very honest about what needs to be done and what can wait.Work done as promised. No surprises.Good work! | |
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Best mechanics around
I usually don't bother to write reviews. I've been using Cupelli Automotive for several years now. They have serviced 3 different vehicles for me. I have always found them to be honest and highly competent. All work was done promptly and professionally and done right the first time. I have never had to bring any of the cars back for the same problem. You just won't find a better place to get you car serviced. You have a problem with your car? Go to them! | |
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Excellent experience. I will def. be returning for future service. | |
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Prompt and courteous
Had a sudden loss of AC power with 80 degree weather and Cupelli took my wife without a previous appointment and car was fixed in 2 hours. Friendly service and more importantly, high quality service. | |
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BMW
Excellent service, extremely happy with the repairs performed on my BMW.Would highly recommend Cupelli Automotive to friends family !!!Thanks Frank Cupelli | |
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The best as usual
Thanks Frank for your professional work.Very much happy for getting all perfectly done and so fast with such a short notice.Thank you for taking the car in with such a short notice and returning it to us all fixed the same day!!!! | |
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Service
By far the most honest and professional auto shop in s. fl. | |
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I depend upon my car and hate when something goes wrong with it. Fortunately, I can always depend upon Cupelli Automotive to make it right. | |
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Excellent all the way around!
Got new brakes for my Audi-very nice and very professional-took the time to go over everything with me and any other concerns he had-introduced a feature on my car to me that I never knew was there!! Will definitely go back!! | |
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Great service
Frank took the time to review the service needs of my car which helped me make the decision to choose his shop. | |
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Great !
It was a great experience,with certified expert service and fair pricing.I will be going back when ever needed. Thanks Ed p. | |
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They are great!
Frank and Co. are so awesome. There was a lot more work to be done on my car than expected, and they were patient and kind while I tried to figure out what I could afford and when. My only problem is they are so far from my home! Thank you for being great! | |
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William M.
Nov 24th, 2013 | |
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The owner Frank was very honest and reasonable. If I knew him before I would had skipped dealers completely. He worked on my Jaguar and solved the problem at half the cost the dealer was asking for. I will keep bringing my cars to him for maintenance and any other mechanical issues I would have in the future. | |
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Excellent service, People who know what they are doing and you will always get honest treatment at a fair price. Best shop around! | |
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William C.
Feb 21st, 2013 | |
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Thank you
thank you for getting me back on the road...so quick .. | |
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Elizabeth R.
Feb 25th, 2013 | |
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The best around
I recently purchased a pre-owned M-B and went to Frank about a diagnosis and several minor repairs. His professionalism and expertise immediatly put me at ease and his workmanship was superior. I highly recommend Cupelli Automotive! | |
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Dolores H.
Mar 13th, 2013 | |
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Highly recommend
I go to Cupelli because they are thorough and professional. I know that when I leave after having service, everything has been checked and I don't need to worry about problems. You may be able to find someone who charges a bit less, but they are competitively priced and peace of mind is worth a lot to me too. | |
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This was my first visit to Cupelli. Frank and his team are very good at what they do and honest which in my opinion is hard to find these days. I would recommend Cupelli Automotive to anyone. | |
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I know I can trust that my car will get the best care at Cappelli.
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Ron
Doesn't get any better than this! Great service, fair prices. This will be my new service center! | |
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Outstanding
We had a very limited time before a long vehicle trip to repair a rear wiper motor and its damaged parts. The parts could only be purchase through the dealer, but as soon as the parts arrived Frank was willing and able to accommodate us with quality work and complete the repair. We were very pleased to find a shop that could provide honest, professional quality work, at a reasonable cost. | |
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Very satisfied
Even though not cheap, the service was excellent, people there have expertise to fix your car.
I went there to change my shocks, they found and fix some other issues and also made additional recommendation for my BMW.
Recommended. | |
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Excellent shop
Brought my car in to CUPELLI Automotive. Frank the owner was extremely knowledgeable and very informative. And explained every detail about what was going on with my car. Would highly recommend this business to everyone. | |
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All seems to be well.
The car is now COLD. | |
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great
We have never been disappointed by your service. | |
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Great
I learned a lot about my car like the registering of the battery. I will be back soon to have work done. Thanks | |
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Feedback from Shop Owner:
Thank you for the review, John. It's great to hear that you had an excellent service experience. We appreciate your business and always strive to satisfy all of our customers by offering the best service at the best price. Thank you Frank Cupelli and Team | |
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Phyllis G.
Apr 18th, 2018 | |
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Feedback from Shop Owner:
Thank you Phyllis , It's always nice to see long time customers coming in and we appreciate your business.
Frank Cupelli & Team | |
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Theresa P.
May 18th, 2018 | |
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BMW 335D needed checking after received "reduced operating power, check engine". Cupelli and team reset codes and checked her out thoroughly as always. Daisy is happy once again. Only trust Cupelli and his team with my bimmers. | |
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Professionalism in every step...great team, excellent communications where they keep you informed in all phases of your car's repair process. Truly a rare find in today's marketplace. | |
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I thank Cupelli's for taking me in with no appointment, I went back with an appointment and my 13 year old car rides perfectly. A well organized operation and you have a new dedicated customer. Thanks again. | |
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Melania M.
Aug 15th, 2018 | |
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Professional all the way Great staff and management. Vehicle ready on time and drives better \r\nThan ever Now all I have to do is keep car clean. | |
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Johnathon K.
Sep 19th, 2018 | |
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Maryann E.
Sep 24th, 2018 | |
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Charles C.
Oct 11th, 2018 | |
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