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Getting Started - ServiceIntelligence

Take control of your profitability today with ServiceIntelligence Professional Suite!

    Question:
    What management systems is ServiceIntelligence compatible with?

    Answer:
    ServiceIntelligence version 9.1 is compatible with Mitchell1 Manager, SE* and Enterprise*, AllData*, RO Writer*, Napa Tracs*. SI v8** is compantible with an additional 60 shop management systems.
ServiceIntelligence Professional v9 ("SI PRO") is a suite of tools designed to deliver an unparalleled level of customer care as follows:

a) SI FREE includes unlimited Customer Contact functionality for Appointment Reminders and Thank You e-Mails. These two free features are available for supported management systems at no charge. Current systems are Mitchell1 Manager 5.9 and SE*, RO Writer*, AllData* and Napa Tracks*. Please check for system availability as we are adding new systems periodically.

b) SI STD includes vehicle profiles reports delivered to the customer at the point of RO creation or e-Mailed to customers to support service recommendations.

c) SI TMP includes targeted marketing based on actual service need via e-mails and postcards. The system automatically searches any one of twenty-five service criteria based on thresholds you define such as miles/kilometers elapsed or months since last service,

d) SI CRM - Direct marketing automates follow-up with up to four postcard mailing per vehicle. The marketing program is designed to touch your customer every three months until they respond to your service reminder. If by the fourth contact they do not respond, a report alerts you of the vehicle attrition count for management action such as a phone call to your customer to inquire if they have sold the vehicle or if the last service visit was not satisfactory.
The Bottom Line: eAutoClub delivers sustainable business growth and value by focusing on customer satisfaction, retention and recovery. ServiceIntelligence™ is cost-effective, super accurate and easy. Unlike any other marketing program, it is 100% guaranteed to drive maintenance to your bays.

* SI Version 9.1 is in beta on selected systems.
** If your system is not listed in the orange box above, we are compatible with many management systems in use with ServiceIntelligence version v8 product which include SI STD and SI CRM. We will get you up and running usually within two weeks.


Take control of your profitability today! Still have questions? Click Q&A
Getting started with ServiceIntelligence is easy:

TO ORDER, CALL 1-877-328-8625

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ServiceIntel Version8

 

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